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1. Voting Rights Act Information
2. Georgia’s State Constitution Information
3. The 14th Amendment Information
4. When will the Ad Hoc Redistricting Committee Meet?
5. What is Redistricting?
6. What is the role of the Redistricting Committee?
7. What is the current structure of the Augusta Commission and Board of Education?
8. How many representatives does each citizen have on the Augusta Commission and the Board of Education?
9. How did Augusta’s population change from 2010 to 2020?
10. How are the members of the Ad Hoc Redistricting Committee appointed?
11. How long will the new plan be in effect?
12. How can I communicate with Committee members?
13. Who are the Committee members?

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1. When should I call 911?
2. When should I avoid calling 911?
3. What will the 911 call-taker need to know when I call 911?
4. What is the difference between 911 and 311?
5. What is the difference between a residential call and a cell phone call?
6. What if I have a non-emergency call?
7. Can I request copies of dispatch reports or 911 audio recordings?

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1. Are there restrictions on who can assist an elector in completing an absentee ballot application?
2. Do voters have to apply for an absentee ballot for each and every election?
3. How may the absentee ballot application be returned to the Elections Office?
4. Who may assist a voter in voting their absentee ballot?
5. Can a voted absentee ballot be returned to the Elections Office by anyone other than the voter?

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1. Do I need a court order to get ADR services?
2. How do I obtain an order and request that my case be referred to mediation?
3. May I request an exemption from mediation?
4. Once my case is ordered to mediation, what do I do first?
5. I am a victim of domestic violence. Do I have to attend mediation?
6. How do I select a mediator?
7. How much does mediation cost?
8. What if I cannot afford mediation?
9. Is attendance required at mediation?
10. How long does mediation last?
11. What are the benefits of mediation?
12. How do I prepare for mediation?

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1. What time are you open to take complaints, retrieve pets and/or adoptions.
2. I’ve lost my pet, what do I do now?
3. How long do I have to reclaim my pet after Animal services has picked it up? How long do you hold stray animals at your facility?
4. How do I report stray animals, animal abuse or animal cruelty?
5. What happens to unclaimed animals?
6. What are your adoption requirements?
7. What does the adoption fee include?
8. Is the animal house trained?
9. If the adoption does not work out, can I bring it back and get my money back?
10. What are the requirements or legal responsibilities do I have when I own a pet in Richmond County?
11. What vaccinations are required by law for pets
12. Who do I contact about nuisance barking dogs?
13. Will Animal Services give my dog all its shots or fix animals?
14. Will you come and pick up my pet from my home?
15. I live in another county; can I surrender my pet to your facility?
16. What should I do if I am bitten by a dog or cat?
17. What do I do, if I find a bat?
18. Additional Resources:
19. Do I have to register my pet?
20. Does Animal Services handle nuisance wildlife?

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1. What is Augusta 311?
2. What is Augusta 311’s Web Portal?
3. Who can contact Augusta 311?
4. What are the hours of operation?
5. What is the difference between 311 and 911?
6. What is the difference between 311 and 211?
7. Do I have to provide my personal information to submit a service request via the mobile app., web portal or when I call Augusta 311?
8. How do I follow-up on my service request?
9. Who do I call if I have a complaint about the service I received?
10. Why can’t I call a specific department directly?
11. What happens if I forget my service request number?
12. What are the statuses of a service request and what do they mean?

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1. How can I register to vote?
2. Who do I call about getting a business license?
3. Who issues picture identification or handicap permits?
4. Where can I get a tag for my vehicle?
5. Who do I call about my garbage service?
6. Who do I call for gun permit information?
7. Who do I call for information about a marriage license?
8. Which court do I call about small claims?
9. Where can I find information about property deeds and plats, divorce decrees, covenants, foreclosures, military records, notary certificates, and name changes?
10. Where can I get a copy of a birth certificate or death certificate?
11. Who do I call about spraying for mosquitoes?
12. Where do I apply for a passport?
13. Who handles Section 8 housing?
14. Who do I call about filing a homestead exemption?
15. Who do I call about unemployment?
16. Other Frequently Requested Phone Numbers:

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1. What is the Augusta 311 Mobile App?
2. Is this a free service?
3. How many services are available on Augusta 311’s mobile app?
4. Do I need to enable” Location Services” or GPS when using Augusta 311’s mobile app?
5. How to enable “Location Services” or GPS on your smartphone?
6. How do I follow-up on my service request?
7. Do requests made via the Augusta 311 mobile app go directly to a specific department?
8. Do I have to provide my personal information to submit a service request via the mobile app., web portal or when I call Augusta 311?
9. What happens or what is the process after a service request is submitted through the mobile app?
10. What will Augusta do if users submit inappropriate photos and/or spam the mobile app?

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1. How do I file a claim with Augusta, Georgia?
2. Where can I get legal assistance in Richmond County?
3. Where can I get legal assistance if I am indigent?
4. How do I obtain a business license, alcohol permit or occupational tax form in Augusta, GA?
5. How do I obtain a business license, alcohol permit or occupational tax form in Augusta, GA?
6. Do you have legal internship opportunities?

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1. How do I register to vote and what are the qualifications?
2. I am registered to vote but unsure of where my polling place is located. Where can I find this information?
3. Are sample ballots available prior to the election?
4. Am I required to show identification when I vote?
5. I've recently moved. Am I still eligible to vote at my old precinct?
6. I recently moved. How do I change my address?
7. How do I get a Precinct Card?
8. Will Advance Voting be available for all elections?
9. What happens if I do not have any identification with me at the polling place?
10. How do I get a free Georgia Voter Identification Card?
11. What time will the polls open and close on Election Day?
12. When is the best time to go to the polls to avoid having to wait in long lines?
13. Are special considerations made for elderly and disabled voters who are physically unable to stand in line at the polls?
14. Is my employer required to grant me time off to vote?
15. Can I take my child to the polls with me?
16. Can I wear a campaign button into the polling place?
17. As a first time voter I'm not sure of how to operate a voting machine. Will there be someone at the polling place to answer any questions I might have?
18. What is the difference between a special election, a primary election, and a general election?
19. I'm curious about the results of previous Georgia elections. Where can I find more information?
20. I’d like to know more about qualifying for office.
21. What is a provisional ballot?
22. How are provisional ballots counted?
23. How will I know if my provisional ballot was accepted or rejected?
24. If I show up at the wrong polling place on Election Day can I vote a provisional ballot there, or do I have to go to my own polling place to vote on Election Day?

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1. What is CityWatch?
2. How do I use CityWatch?
3. Where are projects from SPLOST Phases I-IV?
4. How often is ProjectWatch updated?
5. I can't find a project that I'm interested in. What do I do?
6. Where are the Stormwater Projects in CityWatch?

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1. What method of payment is accepted by the court?
2. Can employees of this office provide legal advice?
3. How do I obtain forms for filing?

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1. What are the dates and times of the Commission and Committee meetings?
2. How does a citizen place an item on a Commission or Committee agenda?
3. How does a citizen apply to serve on a Commission Board, Authority, or Committee?
4. How does a citizen view a current or past Commission or Committee agenda?
5. How does a citizen locate a current or past document that has been approved by the Commission?
6. How does a citizen locate current or past minutes of Commission or Committee meetings?

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1. How to obtain a Coroner’s report, autopsy report and toxicology report?
2. How do I get a death certificate?
3. Who decides if an autopsy is required?
4. What happens to the personal property of the deceased?
5. What happens to the prescription drugs issued to the deceased?
6. Does the Coroner's office assist with funerals?
7. What happens to unclaimed bodies?

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1. What is the Augusta Cyber & Drone Camp?
2. When is the Augusta Cyber & Drone Camp?
3. Where will the Augusta Cyber & Drone Camp be held?
4. What is the criteria for eligibility for the Augusta Cyber & Drone Camp?
5. How can I apply?
6. What happens after I apply?
7. When will I be notified if I have been accepted into the Augusta Cyber & Drone Camp?
8. Who do I contact for additional information?

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1. Where can I buy an airline ticket?
2. How can I get information on flight training?
3. Can I rent a car at Daniel Field?
4. Will there be parking for aircraft during the week of the Masters Golf ?

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1. What are the requirements for registration as a Local Small Business (LSB)?
2. How long does the application process take?
3. What if a question on the application does not apply to me?
4. If I am already certified by the Department of Transportation (DOT) will I automatically be certified with Augusta-Richmond County?
5. Will this registration automatically certify my company for DOT federal projects?
6. How long does my registration last?
7. What are the benefits of registering?
8. Services we offer?
9. What is a locally based company?
10. Does Augusta-Richmond County work with local banks to provide short-term financing for working capital to companies awarded city contracts?
11. Does Augusta-Richmond County hire subcontractors?
12. How can I submit a bid?
13. How can I convince the prime contractor that I am qualified to do the job?

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1. What is the Augusta Judicial Circuit?
2. What is the relationship between the local law enforcement agencies and the District Attorney’s Office?
3. What is the purpose of a Grand Jury in criminal cases?
4. What happens at arraignment?
5. Can a victim drop charges or decide not to press charges?
6. If I get a subpoena, do I have to go to court?
7. I did not witness any crime but I got a subpoena. Why am I a witness?
8. I am afraid of the defendant. Will the defendant be present when I testify?
9. My employer is not happy that I’ll miss work when I have to go to court on my subpoena. Can I be fired?
10. As a victim, how do I find out the defendant’s next court date?
11. How do I report a crime?
12. How can I have my criminal record expunged?

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1. What if the County has to be evacuated? What will the County do for me?
2. Does Augusta Richmond County have shelters if we have to evacuate or relocate?
3. Are evacuation routes identified with signs?
4. I use a wheelchair and live alone. What should I do to be prepared in case of emergency?
5. What is mitigation?
6. What should I do to be prepared in case of an emergency?

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1. What is my day of service?
2. I need a new trash can.
3. My yard waste or bulky waste wasn’t picked up.
4. Where does our recycling go?

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1. What are the charges for commercial dumping?
2. What payment methods are accepted for commercial customers?
3. How do I open a charge account?
4. How do I obtain a credit application?
5. How do I obtain a waste profile?
6. Where do I get a manifest?
7. Where can I get information on Asbestos Disposal?
8. Where do I get a truck permit?
9. What are the charges for truck permits?
10. Who do I contact for copies or questions about tickets/invoices?

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1. What are your hours of operation?
2. What days are you closed?
3. What payment methods are accepted for residential customers?
4. What are the charges for residential dumping?
5. What are the fees for dumping tires and refrigerators?
6. What are the rules for accepting tires?
7. How many free bags of household garbage/recyclables can a resident bring per trip?
8. What are recyclables?
9. What is the cost for mulch?
10. Do you accept paint?
11. Do you accept dead animals?

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1. When will my street be swept?
2. Who do I contact if I have a concern?
3. What benefits does street sweeping provide?
4. Why is the City contracting out street sweeping?
5. What about sweeping up leaves?
6. Why wasn't sweeping completed in front of my home?
7. What are the regular hours of service?
8. What can you do to help street sweepers?
9. What if the week my sweeping is scheduled falls on a holiday?
10. Safety precautions near sweepers

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1. How do I request a fire inspection?
2. Does the Fire Department do residential construction inspections?
3. How do I submit commercial construction plans and how does the plan review process work?
4. What are the construction permit fees?
5. What is the fee for a certificate of occupancy and how long is it good for?
6. What system testing does the Fire Department witness?
7. How many sprinkler plans and alarm plans do I need to submit?
8. What do I need to have to submit a Sprinkler plan?
9. What do I need to have to submit a Fire Alarm plan?

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1. How do I find help on using the Augusta Maps application?
2. When is Augusta Maps information updated?
3. How can I look up information on a particular property?
4. Augusta Maps appears to be down or gives an error message that the website is unavailable?
5. My Mac won’t work with Augusta Maps?
6. What size maps can you print for me?
7. How much do your maps cost?
8. My property address is incorrect or another address is incorrect, can you correct it?
9. How do I get zoning for a particular property?
10. Some of the information you have on my property is wrong, can you correct it?
11. Why will my browser not work with Augusta Maps?
12. When I click on Show All Sales, View Tax Bills or Print Property Card button, nothing happens?
13. Why is the Assessor Photos and / or Sketches not available as a link?
14. I sold/bought a property and the owner information is incorrect, when will the information be updated?
15. My property has the abbreviation ROFS on it, what does this mean?
16. The map layers show that my layer is turned on but I don’t see it on the map?
17. How do I get GIS utilities information for a particular property or area?
18. I don’t see aerial photographs for a particular year I need?
19. I received a notice about an address/road name change and would like for it to remain the same. How do I make such a request?
20. My address/road name was recently changed. Who should I notify of my new address?

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1. For what part(s) of Richmond County does IT-GIS assign addresses?
2. I own vacant property - should my situs address number be posted?
3. I receive mail through a post office box. Am I required to post my address number?
4. The address IT-GIS has given me and the address that the Post Office gave me are different. Which should I use?
5. My address number is painted on the curb. Am I required to post my number on the house and/or mailbox?
6. My property is more than 50 feet from the road. Am I required to have numbers on my structure and at the road?
7. Why would my address change?
8. I received a notice of my address changing. When will it become effective?
9. Is Augusta, GA going to pay for me to change my address on all of my personal items?
10. Do I need to have a new deed recorded for my home with the new address?
11. My address/road name was recently changed. Who should I notify of my new address?
12. I received a notice about an address/road name change and would like for it to remain the same. How do I make such a request?

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1. Visits by Time of Day
2. Mobile vs. Desktop
3. Device Operating Systems
4. Top Search Engines
5. Top Searches
6. Social Media References
7. Top 10 Viewed Page Titles

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1. How does someone get summoned for jury duty service?
2. Who can be excused from jury duty?
3. Who can be deferred/excused from jury service?
4. What type of cases may require juries?
5. Can i bring my children with me?
6. Will i be paid for being a juror?
7. What should i wear to jury duty?
8. What happens to jurors who don’t report when their summons number is called for jury service?
9. What if i lost my summons?
10. Where can I locate an affidavit for deferral/excusal from jury service?

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1. Can the AGLBA extinguish existing lien(s) on the property that I am interested in transferring title?
2. Can I donate my property to the AGLBA?
3. How is property acquired by the AGLBA?
4. How does the AGLBA dispose of property?

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1. On the urgent reminders where it states, practitioners of professions, as described in O.C.G.A. 48-13-9 (c) 1-18, have payment options. Does this apply to me?
2. How do I request an inspection online?
3. How do I check the status of an inspection online?
4. How much will my license cost?
5. If I am adding on to my business, do I need a separate license?
6. When do I need to have Health Department approval?
7. How long will it take to get my business license.
8. How much are alcohol fees?
9. If I want to close my business what is the procedure?
10. What is the SAVE form and why am I completing it?
11. What is the E-verify and why am I completing it?
12. Can I fax in my SAVE and E-Verify information?
13. Can I E-mail my SAVE and E-Verify information?
14. Is there a preferred method for submitting documents?
15. What is considered a “secure and verifiable document”?
16. How do I get a Federal Work Authorization User Identification Number?
17. Am I required to submit the SAVE form every year?
18. Am I required to submit the E-Verify form every year?
19. Can I pay for my license renewal online?

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1. What Codes do you enforce?
2. What can be done If my landlord won’t fix problems in my apartment?
3. If my neighbor has a lot of junk and debris in the yard what can I do?
4. How high can a fence be in a residential zone?
5. If a neighbor does not maintain the exterior of this property what can be done?
6. Who do you call if there are inoperable vehicles with no tags?
7. What can be done about open, vacant buildings that are in disrepair?
8. How many scrap tires can you have on your property in a residential zone?
9. Who handles complaints for people who are working without a business License?
10. Can anything be done about a dead tree on private property?

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1. I need an Emergency After-Hours Inspection.
2. When Do I Need A Permit?
3. What work is exempt from permit?
4. What Codes Have Been Adopted that Govern Construction, Repairs, And Renovations?
5. How do I request an inspection online?
6. How do I check the status of an inspection?
7. What Determines The Cost Of My Permit?
8. What are the top reasons for a failed inspection?
9. What Are The Requirements For New Commercial Construction Permits?
10. What Are The Requirement For New Residential Construction?
11. How Long Is My Permit Good For?
12. If I Hire A Contractor, Who Buys The Permit?
13. What Type Of Inspections Can Be Faxed?
14. What Type Of Permits Requests Can Be Faxed?
15. What Are The Historic Districts Recognized By Augusta Richmond County?
16. If the job site is within the Historic District, what are the requirements?
17. What Are The Requirements For The Issuance Of A Certificate Of Occupancy/Letters of Completion?
18. Who can obtain a permit?
19. What are the requirements for a homeowner’s permit?
20. Can I Work On My Rental Property?
21. What Type Of Remodeling Job Should Not Be Done By A Homeowner?
22. How do I obtain a license to run a business from my home?
23. Can I use a modular building for a commercial occupancy?
24. Can I move a manufactured home into Augusta Richmond County?
25. Are Used Modular Buildings allowed for Commercial Use?
26. Do I need a permit to repair foundation settlement?
27. Are Special Inspections required?
28. Is a permit required to construct a shed on my residential property?
29. Is a permit required for solar panels?
30. Is a drip edge required when installing a new roof, or re-roofing a building?

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1. How does one get a fishing permit to the Mayor's Fishing Hole?
2. How does the Mayor's Business Incentive Grant (BIG) work?
3. What is the procedure for obtaining a parade or street closing permit?
4. Who do I contact about my trash problems?
5. Frequently Requested Numbers:

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1. What is an open records request under the Georgia Open Records Act?
2. What is the Open Records Center?
3. Who manages Augusta's open records request process?
4. Can I request information that is already publicly available?
5. What records are already publicly available?
6. Where can I request court case documents, divorce records, deeds, or property liens?
7. Where can I request vital records?
8. Are there any fees associated with my request for open records?

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1. Do I need to rezone my property and if so how do I go about it?
2. How do I obtain a home based business license?
3. How do I obtain a manufactured home permit
4. How do I open a Family Personal Care Home in Augusta?
5. How do I open a Family Day Care Home in Augusta?
6. How do I get a plat approved?
7. Do I need any permits or approvals to install a fence?
8. What are the taxi rates?

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1. How do I become a vendor with Augusta, GA?
2. To whom do we submit our bids and proposals? Also, who should we direct our questions to about bids?
3. Where do I go to check if a bid has been advertised?
4. May I view the actual plans and specifications for bids from Augusta, GA?
5. How may I obtain the bid tabulation sheet after a bid has been opened?
6. Why am I required to have an E-Verify number?
7. How do I acquire an E-Verify number?
8. If I am already enrolled in E-Verify, how do I acquire a copy of my Memorandum of Understand (MOU)?
9. What is SAVE and why do I have to complete a SAVE Affidavit?
10. How do I check on the payment status of a PO?
11. How can I acquire proof of tax exemption for Augusta?
12. What if I discover a mistake or problem on a purchase order issued to my company?

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1. 1. What is an unsolicited proposal?
2. 2. What is NOT an unsolicited proposal?
3. 3. What constitutes a valid unsolicited proposal?
4. 4. What information is required on a valid unsolicited proposal?
5. 5. What about identifying and marking proprietary information?
6. 6. Does it cost anything to submit an unsolicited proposal?
7. 7. How do I submit a formal proposal?
8. 8. What format should be used when submitting Unsolicited Proposals?
9. 9. Will proposals that relate to a matter currently the subject of a competitive tender process be considered?
10. 10. Can I submit an unsolicited proposal to another government department/agency other than the Procurement Department?
11. 11. Why submit an unsolicited proposal if it might be subject to a competitive tender process?
12. 12. How long does each stage of the unsolicited proposals process take?
13. 13. How detailed should the initial submission be?
14. 14. Is there a minimum threshold for proposals that can be assessed under the unsolicited proposals guidelines?
15. 15. My proposal contains commercial-in-confidence information. How will this be treated throughout the unsolicited proposals process?
16. 16. My proposal contains details on intellectual property that I hold. How will this be treated throughout the unsolicited proposals process?
17. 17. Can I submit additional documentation (attachments) with my unsolicited proposal?
18. 18. Who can I contact after I have made a submission?
19. 19. My proposal did not proceed to Phase 2. Can I receive feedback on my proposal?
20. 20. I have submitted a proposal. Can I contact other government departments during the assessment of my proposal?

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1. What are the directions to Richmond County Correctional Institution?
2. What are the Visitation procedures?
3. How can I find out when an inmate will be released?
4. What are the transfer procedures?
5. Do inmates have access to telephones?
6. Can I send packages and money to inmates?
7. What services and programs are offered to inmates?

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1. What is record restriction or expungement?
2. Are all arrests on my criminal history subject to restriction?
3. Are Convictions eligible to be restricted?
4. May I have my entire criminal history restricted?
5. If I can’t remember what happened in my case, may I still apply for restriction?
6. Can my record be restricted if I pled guilty Under the Conditional Discharge Act?
7. Can I have my record restricted if I completed a drug court, mental health court or veterans court program?
8. Can I have my record restricted if the case was dismissed after I completed a pretrial intervention (PTI) or pretrial diversion program (PTD)?
9. Can I have my record restricted if the case was placed on the Dead Docket but the case has yet to be dismissed?
10. Do I need an attorney to apply for restriction?
11. Is there a fee associated with the Record Restriction Summit?

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1. Where can I find information about registration?
2. What is the Recreation Department's refund policies?
3. What information is there about sufficient enrollment?
4. What is the Recreation Department's check policy?
5. What is the minimum age of a child when visiting Recreation and Park facilities?

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1. How do I file a claim with Augusta, Georgia?
2. My vehicle was damaged by a pot hole, utility cut or other roadway hazard. Will Augusta pay for the repairs to my vehicle?
3. Who is eligible to attend the Defensive Driver Course (DDC)?
4. What do I do if I am injured at work?
5. How many times can I be selected to complete a random substance abuse test?
6. Why was I given the opportunity to receive the Hepatitis B Vaccine?
7. How does my Motor Vehicle Record affect my employment?
8. Does the Defensive Driver Course remove points from my Motor Vehicle Record?
9. Can Risk Management impose discipline on employees?

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1. Who do I call if I have questions about the Stormwater Fee or Program?
2. How will I get a bill for Stormwater?
3. What is my fee and how is the fee calculated?
4. What is stormwater runoff?
5. What is a Stormwater Drainage System?
6. What is the Stormwater Utility program?
7. Who benefits from the Stormwater Utility?
8. What is a stormwater utility fee?
9. How can I check to see how the funds are being spent?
10. What will the stormwater utility fee pay for?
11. What are some specific projects that are planned?
12. Why can’t the Special Purpose Local Option Sales Tax (SPLOST) program pay for stormwater maintenance?
13. What can I do at home to help reduce stormwater runoff and improve the community’s water quality?
14. How is the City’s stormwater drainage system regulated?
15. How do I obtain additional information about the Stormwater Utility program?
16. How was the impervious surface information calculated?
17. Does dirt/gravel/crush and run count as impervious?
18. How do I file an appeal of my impervious information?
19. What is a Stormwater credit and how do I apply for it?
20. Can I prepay my Stormwater fee?

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1. When / How can I determine when my case is to be heard?
2. My ex (husband or wife) is not following the final order the judge issued in my case. What can I do?
3. Can I speak to a judge about my case?

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1. Why did I get this Assessment Notice?
2. Do I need to respond to this Assessment Notice?
3. Should this estimated tax amount match last year’s actual tax bill?
4. Should this estimated tax amount match this coming year’s tax bill?
5. What do I need to do if I disagree with this assessed value?
6. What are the millage rates?
7. Why is my street lights charge different from my neighbors?
8. Why do I have a solid waste charge on this notice?
9. When will I receive my actual tax bill?
10. Does this estimated tax amount include my homestead exemption?
11. How can I find out more information about my property value?
12. What is the deadline for filing Personal Property Returns?
13. What is the deadline for filing a Freeport Exemption Application?

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1. Where are the locations of the motor vehicle offices?
2. What forms of payment do you accept?
3. What are the hours of operation?
4. How much does it cost to replace a lost title?
5. How much does it cost to replace a lost or stolen plate?
6. I received a letter in the mail about an insurance lapse, what do I do?
7. When does my registration officially expire?
8. I recently got married/divorced. How do I get my name changed on my registration?
9. I purchased a car from a private owner. What paperwork do I need to register the vehicle?
10. How much does it cost to get a new plate?
11. When were taxes Due?
12. What was the discount date?
13. When is the penalty date?
14. What is the last day you can apply for a homestead exemption?
15. Can I make a partial payment?
16. What should I do if I don’t have a trash can but am being charged for solid waste?
17. Do I still have to pay my taxes by the due date if my property is under appeal?
18. Can I pay my taxes online?
19. My spouse died, is there a provision that allows me not to pay my property taxes?

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1. Who do I call if I see a stop sign down?
2. Who do I call if all the traffic signals are out in an intersection (power outage)?
3. Who do I call to report a traffic signal bulb out?
4. Who do I call if I would like to report a sight obstruction safety hazard such as vegetation, signs or fences?
5. Who do I call to inquire about getting a traffic signal, traffic sign, or pavement markings installed?
6. Who do I call to organize an event such as a block party, parade or anything that would affect traffic by closing a lane, street or cul-de-sac?

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1. My streetlight is out., what should I do?
2. I do not have any streetlights. What should I do?
3. How is my streetlight bill calculated?

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1. What is the Traffic Violations Bureau (TVB)?
2. Are all violations eligible to go to the TVB?
3. Can I pay online?
4. What payment methods are available?
5. Can I make a partial payment?
6. How is the fine amount determined?
7. Where can I call to ask questions?
8. How long do I have to make my payment?
9. Will TVB offenses add points to my license?
10. Am I pleading guilty when I pay online?
11. What happens if I don't pay the citation?
12. I am a juvenile (16 years of age or younger). What do I do?
13. What if I feel that I didn't commit the offense with which I'm charged?

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1. Is TIA the same as TSPLOST?
2. How were the TIA projects selected?
3. What is the total cost of Augusta projects?
4. When will the TIA projects be complete?
5. Who is managing the projects?

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1. What number do I call if I have a water or sanitary sewer emergency?
2. Who do I call about dirty water?
3. Who do I call about purchasing a water or sewer tap?
4. How to apply for new service?
5. How much does it cost to open a new account?
6. Is there a minimum bill?
7. How is the sewer charge calculated?
8. Is there a late fee?
9. How soon can I get my water turned on?
10. How can I pay my bill?
11. When am I scheduled for disconnection?
12. Why am I asked for the last four (4) numbers of the social security number when I call in?
13. What number would I call if neither I nor my neighbors have any water?
14. Can I get an adjustment to my account if I have a leak?
15. Can I get a payment arrangement to avoid disconnection?
16. Can I turn off the water at the street for repairs or while the premise is vacant?
17. If customer comes in with a two party lease and one party has a delinquent bill, would that prevent me from getting service?
18. Additional questions or inquiries?

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1. What is the purpose of the Augusta Veterans Resources site?
2. Is there a Veterans Resource Office in the city government?
3. What is the phone number for the VA Benefits Line?
4. What is the phone number for the VA Health Care Line?
5. What is the phone number for the VA Crisis Line?
6. Can Veterans work for the city?

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1. Who are the statues on the banner?
2. Why is an Azalea on the banner?
3. Why did Augusta update the web page?
4. What is a Mega Menu?
5. When did the new site launch?
6. Why are there large green buttons in the middle of the site?
7. There was a link on the old site that I cannot locate. What do I do?