How do I file a claim with Augusta, Georgia?

If an individual or entity has sustained property damage and/or bodily injury, pursuant to Georgia law a claim must be filed with the county within 12 months of the accident or occurrence. O.C.G.A. § 36-11-1. 

Citizens can dial 3-1-1 or visit to submit claim information online 24/7. 

After receiving the claim, the Risk Management Office will contact the citizen to begin an impartial investigation to determine if the county is liable. 

If it is determined there is liability on behalf of the county, the investigator will begin settlement negotiations to resolve the claim. If a settlement is reached, it must be approved by the appropriate authority prior to the release of a settlement check.

If it is determined that the county is not liable or the parties cannot agree on the amount of damages, the injured party may choose to file suit with the court having jurisdiction of the claim.

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1. How do I file a claim with Augusta, Georgia?
2. My vehicle was damaged by a pot hole, utility cut or other roadway hazard. Will Augusta pay for the repairs to my vehicle?
3. Who is eligible to attend the Defensive Driver Course (DDC)?
4. What do I do if I am injured at work?
5. How many times can I be selected to complete a random substance abuse test?
6. Why was I given the opportunity to receive the Hepatitis B Vaccine?
7. How does my Motor Vehicle Record affect my employment?
8. Does the Defensive Driver Course remove points from my Motor Vehicle Record?
9. Can Risk Management impose discipline on employees?