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1. For what part(s) of Richmond County does IT-GIS assign addresses?

Currently we cover all areas within Richmond County, but not Fort Gordon. This does include the incorporated areas of Hephzibah and Blythe.

2. I own vacant property - should my situs address number be posted?

No, numbers posted should be valid 9-1-1 addresses. These numbers are assigned to all structures used as residences or businesses. The address shown on your tax record serves only as a placeholder until IT-GIS approves an address number for emergency purposes.

3. I receive mail through a post office box. Am I required to post my address number?

Yes, the 9-1-1 address is used to locate the structure in case of an emergency. If you currently receive your mail through a P.O. Box, you can continue to do so.

4. The address IT-GIS has given me and the address that the Post Office gave me are different. Which should I use?

Notify IT-GIS immediately so that staff can investigate and resolve. Please call (706) 821-2524 or email [email protected].

5. My address number is painted on the curb. Am I required to post my number on the house and/or mailbox?

Yes. Emergency responders normally use structures and mailboxes to locate properties. If the house is more than 50 feet from the road or obstructed, the number must be displayed at the road as well as near an entry door. Mailboxes are suitable for this requirement – be sure the address number is posted on both sides.

6. My property is more than 50 feet from the road. Am I required to have numbers on my structure and at the road?

Yes, International Building Code (IBC) requires that all structures be identified with an address number. In addition to that requirement, Augusta requires all homes and businesses more than 50 feet from the road to also post the number at the road/driveway. Any numbers posted at the road should be visible from both directions (for example, on both sides of the mailbox).

7. Why would my address change?

IT-GIS establishes a unique address for each structure based on the Addressing Ordinance. Unique addresses improve emergency response time and save lives. Your address may change if it does not comply with the Addressing Ordinance. Some reasons an address may change include:
1) Inconsistent with the addressing scheme or out of sequence with neighboring properties
2) Uses the same number as another structure
3) Number was improperly assigned previously

8. I received a notice of my address changing. When will it become effective?

Your address will become effective as of the date listed on the letter (usually 30 days from the date of notice). All posted numbers need to be physically changed by that date. Mail should be changed within the 30 days to ensure you continue to receive your mail properly. The Post Office will allow a period of time for change-over where they will continue to deliver to both your old and your new address, which should allow adequate time for you to update your address.

9. Is Augusta, GA going to pay for me to change my address on all of my personal items?

Unfortunately, Augusta cannot pay for personal address change costs. IT-GIS will notify you via mail when to begin using your new address. If you have any difficulty changing your address, the entity you are contacting may use the letter sent to you as proof of address change. If further assistance is required, please contact our office at (706) 821-2524 or [email protected].

10. Do I need to have a new deed recorded for my home with the new address?

No. The deed to your home is based on the actual property boundaries, not your 9-1-1 address. IT-GIS will notify the Tax Assessor's Office of your new 9-1-1 mailing address. To verify the address change, please contact the Tax Assessor's Office.

11. My address/road name was recently changed. Who should I notify of my new address?

Please see the Change of Address List in the GIS Documents Center for a list of offices you need to notify. IT-GIS will notify most government offices on your behalf, but you will need to notify your financial institutions, utilities, service providers, etc

Change of Address List

12. I received a notice about an address/road name change and would like for it to remain the same. How do I make such a request?

While we do understand the significant impact such a change could have, Augusta has adopted an addressing system to adhere to national emergency standards. If the decision of the Addressing official is not favorable, the following steps should be taken:

1) Submit an informal, written appeal to the GIS Manager within 10 days of receipt of notification.

2) If unsatisfied with the decision of the GIS Manager, submit a formal appeal within 15 days, including the $150 appeal fee.

3) Item will be presented before the Augusta Commission for a final decision based on the Addressing Ordinance.