What will Augusta do if users submit inappropriate photos and/or spam the mobile app?

Submitting inappropriate photos or spamming the MyAugusta 311 mobile app is a violation of the app’s Terms of Use. When inappropriate photos are flagged, Augusta, GA has the right to remove the materials. Augusta, GA can also block the device from using the app limiting future submissions.

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1. What is the Augusta 311 Mobile App?
2. Is this a free service?
3. How many services are available on Augusta 311’s mobile app?
4. Do I need to enable” Location Services” or GPS when using Augusta 311’s mobile app?
5. How to enable “Location Services” or GPS on your smartphone?
6. How do I follow-up on my service request?
7. Do requests made via the Augusta 311 mobile app go directly to a specific department?
8. Do I have to provide my personal information to submit a service request via the mobile app., web portal or when I call Augusta 311?
9. What happens or what is the process after a service request is submitted through the mobile app?
10. What will Augusta do if users submit inappropriate photos and/or spam the mobile app?