Do requests made via the Augusta 311 mobile app go directly to a specific department?

Most service requests will be dispatched directly to the responsible department. All request submitted via the mobile app are monitored to ensure they are received by the appropriate department.

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1. What is the Augusta 311 Mobile App?
2. Is this a free service?
3. How many services are available on Augusta 311’s mobile app?
4. Do I need to enable” Location Services” or GPS when using Augusta 311’s mobile app?
5. How to enable “Location Services” or GPS on your smartphone?
6. How do I follow-up on my service request?
7. Do requests made via the Augusta 311 mobile app go directly to a specific department?
8. Do I have to provide my personal information to submit a service request via the mobile app., web portal or when I call Augusta 311?
9. What happens or what is the process after a service request is submitted through the mobile app?
10. What will Augusta do if users submit inappropriate photos and/or spam the mobile app?