Do I need to enable” Location Services” or GPS when using Augusta 311’s mobile app?

Yes, the Location Services or GPS needs to be enabled on your smartphone to allow our 311 mobile app to detect your location. The phone’s GPS will identify and auto-populate the location of your request. If you wish to report a concern at a different location other than your current one simply enter the address manually.

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1. What is the Augusta 311 Mobile App?
2. Is this a free service?
3. How many services are available on Augusta 311’s mobile app?
4. Do I need to enable” Location Services” or GPS when using Augusta 311’s mobile app?
5. How to enable “Location Services” or GPS on your smartphone?
6. How do I follow-up on my service request?
7. Do requests made via the Augusta 311 mobile app go directly to a specific department?
8. Do I have to provide my personal information to submit a service request via the mobile app., web portal or when I call Augusta 311?
9. What happens or what is the process after a service request is submitted through the mobile app?
10. What will Augusta do if users submit inappropriate photos and/or spam the mobile app?