If you choose to submit a service request via our mobile app or web portal you will be given a service request number after filling out all pertinent information and selecting submit. If you provide an email address before submitting your request you will receive a confirmation email which includes the service request number.
This number is used to track the status of your request by revisiting either the mobile app, web portal or calling 3-1-1. From the mobile app, select “profile” to review all requests that you have submitted. From the web portal select “Track My Request”.