What is the Augusta 311 Mobile App?

The MyAugusta 311 mobile app is a service available to all visitors and citizens of Richmond County. This app allows you to submit service request via your smartphone by simply installing the app, identifying the location of the incident, selecting the appropriate service request type and answering a few questions that pertain to the type of service request you selected.

Show All Answers

1. What is the Augusta 311 Mobile App?
2. Is this a free service?
3. How many services are available on Augusta 311’s mobile app?
4. Do I need to enable” Location Services” or GPS when using Augusta 311’s mobile app?
5. How to enable “Location Services” or GPS on your smartphone?
6. How do I follow-up on my service request?
7. Do requests made via the Augusta 311 mobile app go directly to a specific department?
8. Do I have to provide my personal information to submit a service request via the mobile app., web portal or when I call Augusta 311?
9. What happens or what is the process after a service request is submitted through the mobile app?
10. What will Augusta do if users submit inappropriate photos and/or spam the mobile app?