Augusta Maps appears to be down or gives an error message that the website is unavailable?

Scheduled updates are made to the website during times of less internet traffic, between 6:00am – 9:00am for daily updates, periodically from 12:00pm – 1:00pm and 5:00pm – 6:00pm for critical updates. Routine server maintenance is performed on a monthly (typically Saturday) or as needed basis, a schedule is posted on the Online Maps Page, along with any unscheduled maintenance alerts.

Please check the home page of the City website for an alert, these are posted several days in advance of an upgrade and can potentially last several days. If there is not a notice there could be a technical problem, which IT is working to resolve, we strive to ensure the public has access to all data at all hours, contact GIS by email, or call us at (706) 821-2524. If some of the features are not working properly it can be due to a full or oversized amount of temporary internet file, history, and cookies. By going to your ‘Tools’ and ‘Internet options’ and delete ‘Temporary files, history, and cookies’ this will free up space and all the features should work. Additionally, please check that all popup blockers are allowed for the mapping website. To view maintenance information and alerts

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Show All Answers

1. How do I find help on using the Augusta Maps application?
2. When is Augusta Maps information updated?
3. How can I look up information on a particular property?
4. Augusta Maps appears to be down or gives an error message that the website is unavailable?
5. My Mac won’t work with Augusta Maps?
6. What size maps can you print for me?
7. How much do your maps cost?
8. My property address is incorrect or another address is incorrect, can you correct it?
9. How do I get zoning for a particular property?
10. Some of the information you have on my property is wrong, can you correct it?
11. Why will my browser not work with Augusta Maps?
12. When I click on Show All Sales, View Tax Bills or Print Property Card button, nothing happens?
13. Why is the Assessor Photos and / or Sketches not available as a link?
14. I sold/bought a property and the owner information is incorrect, when will the information be updated?
15. My property has the abbreviation ROFS on it, what does this mean?
16. The map layers show that my layer is turned on but I don’t see it on the map?
17. How do I get GIS utilities information for a particular property or area?
18. I don’t see aerial photographs for a particular year I need?
19. I received a notice about an address/road name change and would like for it to remain the same. How do I make such a request?
20. My address/road name was recently changed. Who should I notify of my new address?