Can I request copies of dispatch reports or 911 audio recordings?

You can request paper copies of dispatch reports and/or 911 audio recordings.  They can be requested and released, as long as they are not part of an active investigation.  Pursuant to O.C.G.A. § 50-18-71(c) and (d), Augusta-Richmond County is authorized to charge for the costs of producing documents requested. The cost of producing these documents is .10¢ per page and $10 per disc, as well as a charge for the “direct administrative costs for complying with a request under this code section.”  This means you will be charged the hourly salary of the lowest paid full-time employee who has the necessary skill and training to perform the request, which is $22.83 per hour.  However, you will not be charged for the first fifteen (15) minutes spent on your request.  A CD copy will be provided for recording requests. 

The 911 Public Information Request form can be found at this link:

The request form (if not submitted online) may be mailed or dropped off in person at 911 4th St. Augusta, Ga. 30901 or faxed to 706-821-1243.  The 911 Communications Center has 3 business days (72 hours) to acknowledge receipt of the request and to inform you how long it will take to complete the request. (Open Records Act Request: O.C.G.A. 50-18-70.)   The E911 Center will take payment in the form of cash only (please bring exact change). You will be provided a receipt for your records.

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1. When should I call 911?
2. When should I avoid calling 911?
3. What will the 911 call-taker need to know when I call 911?
4. What is the difference between 911 and 311?
5. What is the difference between a residential call and a cell phone call?
6. What if I have a non-emergency call?
7. Can I request copies of dispatch reports or 911 audio recordings?