You can request paper copies of dispatch reports and/or 911 audio recordings. They can be requested and released, as long as they are not part of an active investigation. Pursuant to O.C.G.A. § 50-18-71(c) and (d), Augusta-Richmond County is authorized to charge for the costs of producing documents requested. The cost of producing these documents is .10¢ per page and $10 per disc, as well as a charge for the “direct administrative costs for complying with a request under this code section.” This means you will be charged the hourly salary of the lowest paid full-time employee who has the necessary skill and training to perform the request, which is $22.83 per hour. However, you will not be charged for the first fifteen (15) minutes spent on your request. A CD copy will be provided for recording requests.
The 911 Public Information Request form can be found at this link: https://www.augustaga.gov/2982/Open-Records-Requests
The request form (if not submitted online) may be mailed or dropped off in person at 911 4th St. Augusta, Ga. 30901 or faxed to 706-821-1243. The 911 Communications Center has 3 business days (72 hours) to acknowledge receipt of the request and to inform you how long it will take to complete the request. (Open Records Act Request: O.C.G.A. 50-18-70.) The E911 Center will take payment in the form of cash only (please bring exact change). You will be provided a receipt for your records.