FAQs

WHY DO I NEED TO CREATE AN ACCOUNT TO APPLY FOR A JOB WITH AUGUSTA, GA?


Having an account allows you to create a profile, submit an application, and displays the status of every position you apply for. Members of your family and/or friends should not use your account. Each account must have a unique email address. 

Per our Personnel Policy & Procedures Manual; any manual, handwritten, emailed applications or resumes will not be accepted. Augusta Richmond County understands the time and effort put forth in creating a resume; however, due to the large volume of applications we receive daily, this policy has been put in place. Applicants may attach their resumes and/or any other documents through the online application. NEOGOV will save all documents attached on your master profile. You may update, delete, and reattach documents before submitting your application.


HOW DO I APPLY FOR JOB OPENINGS WITH AUGUSTA, GA?


Select the position you wish to apply for. You will be prompted to create or log into your account. Complete the application in its entirety, attach your documents and submit your application. You only need to create an account once; this makes it easy to apply for multiple positions, including other employers who use NEOGOV, without having to re-enter your information.

Augusta, Georgia requires a social security number because our Human Resources department uses NEOGOV’s full-cycle recruitment system that allows us to process the applicant’s new hire paperwork. Human Resources obtains and safeguards this information including all the information from the master profile to complete the hiring process. Therefore it is important that all information such as name, address, telephone number, etc. (including the social security number) is correct. Only authorized HR personnel will have access to applicants’ information.


DO I NEED TO SUBMIT AN EMPLOYMENT APPLICATION EVERY TIME I WANT TO APPLY FOR A POSITION WITH AUGUSTA, GA?


You must submit a new application for each position for which you apply; however, NEOGOV will retain your information from your master profile and previous application submitted which makes submitting applications easy. QUICK TIP- If you apply for more than one position, be sure the application reflects the required minimum qualifications and job experience on the job announcement for which you are applying.


HOW DO I CHECK THE STATUS OF MY APPLICATION?


You can check the status of your application by logging into your account and viewing the Application Status in your profile.

Application Received: We have received your application, but have not started the screening/reviewing process.

Application In Progress: We have initiated screening/reviewing process.

Application Under Review: We are further evaluating your application amongst the pool of applicants to be sure minimum qualifications are met.

Referred To The Hiring Department: Your application was referred to the hiring department along with all qualified candidates

**Please note that all eligible applicants are not guaranteed an interview. If you are selected for an interview, the department will contact you directly via email or phone**


CAN I CHANGE OR ADD INFORMATION TO MY EMPLOYMENT APPLICATION AFTER IT HAS BEEN SUBMITTED?


Changes cannot be made after an application has been submitted for a position, so be sure to review your application carefully before submitting.


HOW CAN I SUBSCRIBE FOR FUTURE POSITIONS?


Click “Job Categories” from the Menu; select the Categories you are interested in; complete all the fields, then click “Subscribe”


DO I HAVE TO LIVE IN AUGUSTA TO APPLY FOR A JOB WITH AUGUSTA, GA?


No, you are not required to live in Richmond County to work for Augusta, GA. However, some positions require that you obtain a Georgia or South Carolina driver’s license within 30 days of employment if. Please refer to the job announcement for this licensing requirement.


WHEN WILL SOMEONE CALL ME ABOUT MY APPLICATION?


Due to the large volume of applications received, which is over 30,000 annually, we are not able to personally contact applicants who are not selected for an interview; instead, applicants who are not selected will receive an email through NEOGOV. Please continue to check the status of your application anytime by logging into your account. As previously stated, all eligible applicants are not guaranteed an interview. The department will contact you directly via email or phone if you are selected for an interview.

Once a position closes, it may take up to (sixty) 60 days for the department to select a hire. This standard procedure allows time for the screening/referring and interview process to take place.

Applicants who meet the Minimum Qualifications will be referred to the hiring department and will receive a referral email. Notifications are sent to the email address on file. Please be sure to check your SPAM or junk mail. As previously stated, all eligible applicants are not guaranteed an interview. If selected for an interview, the department will contact you directly via email or phone.


WHY ARE SOME POSITIONS POSTED CONTINUOUS?


Positions are posted Continuous for the following reasons: (1) There may be more than one vacancy for that particular position; (2) The position may be categorized as “Hard-to-Fill” due to specialized qualifications of the position; (3) The departments are always recruiting for positions where the hiring process may take longer because of special recruitment requirements; i.e., Fire Fighter, E911, and RCCI.


WHAT IT IF I DO NOT HAVE ACCESS TO A COMPUTER?


Our office welcomes anyone needing computer access to complete an application online. We are located on the 4th floor at 535 Telfair Street, Augusta, GA 30901. Our office hours are Monday-Friday 8:30am-5:00pm, except local holidays.

Please call the Employment Line at 706-821-6301 for additional information regarding your application during our business hours. If an HR representative is unavailable, please leave your name, telephone number, and the position you are inquiring about and we will return you call within 24 hours.