Employee Assistance Program (EAP)
Charles Nechtem Associates, Inc. (CNA)
WHAT IS EAP?: A free benefit provided by Augusta/Richmond County as the employer that offers confidential counseling and referral services to you and members of your household. This service offers immediate access to professional counselors who will help clarify your problem or concern and work with you to develop a plan of action for resolution. The EAP provides the opportunity of working with a counselor directly over the phone and/or speaking with a therapist in a face-to-face counseling session.
GOAL: EAP assists employees in addressing a wide variety of personal concerns to support wellbeing at home or at work. Examples of concerns include but not limited to:
CONFIDENTIALITY: All phone calls to EAP and all counseling sessions provided by the EAP are strictly confidential. The only exceptions to confidentiality are situation in which your safety or the safety of others are at risk.
CONTACT INFO and ACCESSIBILITY:
24/7 by phone: (800)531-0200