Contact

Hours of Operation

Monday through Friday
8:30 AM – 5 PM (excluding weekends & holidays)

CUSTOMER SERVICE – ☎ 706.821.1851

To make a payment over the phone, make payment arrangements, discuss your bill, to start or stop service etc.,

Customer Service Locations

Walker Street | 452 Walker Street , Augusta GA 30906
Peach Orchard Road Division | 3463 Peach Orchard Rd, Augusta, GA 30906

For Emergency Response & Dispatch ☎ 706.821.1851

Call for Emergency Response/Dispatch ONLY if you see the following:

Sewer backup (in home or street)
Broken water line (water gushing and/or severe leaks)

Water Quality Issues – Monday through Friday from 7:30AM – 3:00PM

For discolored water, taste, or odor problems. ☎ 706-821-8247

Backflow Questions

☎ 706-312-4144 | [email protected]

Canal Questions

☎ 706-842-4154

Communications and Community Relations

For media inquiries, to schedule a tour of facilities, request water education resources or speaker, or for complaints or other concerns, contact:
☎ 706-823-4399 | [email protected]