Hours of Operation
Monday through Friday
8:30 AM – 5 PM (excluding weekends & holidays)
CUSTOMER SERVICE – ☎ 706.821.1851
To make a payment over the phone, make payment arrangements, discuss your bill, to start or stop service etc.,
Customer Service Locations
- Walker Street | 452 Walker Street , Augusta GA 30906
- Peach Orchard Road Division | 3463 Peach Orchard Rd, Augusta, GA 30906
For Emergency Response & Dispatch ☎ 706.821.1851
Call for Emergency Response/Dispatch ONLY if you see the following:
- Sewer backup (in home or street)
- Broken water line (water gushing and/or severe leaks)
Water Quality Issues – Monday through Friday from 7:30AM – 3:00PM
For discolored water, taste, or odor problems. ☎ 706-821-8247
Backflow Questions
☎ 706-312-4144 | [email protected]
Canal Questions
☎ 706-842-4154
Communications and Community Relations
For media inquiries, to schedule a tour of facilities, request water education resources or speaker, or for complaints or other concerns, contact:
☎ 706-823-4399 | [email protected]