ADA Paratransit Services

Paratransit Van Service

This Paratransit curb-to-curb Van Service is available to qualifying persons with permanent or temporary disabilities.

User Guidelines

For information on qualifying, applying, and reservations, please view User Guidelines.

Application

To qualify for paratransit services, please fill out the Paratransit Application. The first part of the application is for the applicant and the second part is for a health care professional. All applicants must ensure that they understand the User Guidelines for riding with the Paratransit Service. The last page of the User Guidelines must be signed, dated, and returned with the application. Please return the application to the ADA Office at the address above.

Paratransit for Visitors

If you are visiting or working in Augusta and eligible for Paratransit in your home county, you are eligible for Paratransit in other counties and states, but must provide proof of your eligibility before scheduling a ride.  See the Paratransit User Guide for more information.

ADA Transit Complaint Procedures

To resolve ADA Transit complaints, please contact the Augusta Transit ADA office at 706-821-1721.  We will make every effort to address and investigate the issue.  In addition, you may contact 311 to report the complaint to the City of Augusta.  If you believe you have been discriminated against by the public transit provider, you may file an administrative complaint with the Augusta ADA Officer at 706-821-2577 or the FTA office of Civil Rights.  https://www.transit.dot.gov/regulations-and-guidance/civil-rights-ada/file-complaint-fta

Contact Augusta Transit

https://www.augustatransit.com

2844 Regency Blvd
Augusta, Georgia 30906
8:00 am - 5:00 pm
Monday – Friday
Office: (706) 821-1816
Scheduler: (706) 821-1819
GA Relay: 7-1-1
Fax: (706) 821-1752

Alternative Formats Available Upon Request