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In case of an Emergency, please dial 911

Critical problems and emergencies that may cause injury to life or damage to property should be communicated directly by telephone to the 9-1-1 Communications Center.


In order to request or inquire about a non-emergency service from the City of Augusta, please contact 311. You may contact 311 in the following ways:

  • Dial 311 on your cell phone or land line
  • Use the link to the right on a mobile device or other computer in order to place a request online.

Special Needs

Any of our citizens that may have special medical needs can notify us by filling out the Special Needs Form at the link shown below. This information will help us assist those in need should there be any power interruptions or in the event of any unanticipated evacuation situation.

Special Needs Form