Employee of the Month

Augusta
Employee of the Month

Employee of the Month - July 2004

Congratulations To Barbara Roberts with the Augusta Human Resources Department.

The Employee Recognition Committee has selected Barbara Roberts with the Augusta Human Resources Department as the July 2004 Employee of the Month for the City of Augusta.

Ms. Roberts was nominated by Human Resources Director, Brenda Byrd Pelaez. Ms. Pelaez stated, "Barbara has consistently displayed superior customer service as the Benefits Coordinator. She receives an abundance of telephone calls and in person visits on a daily basis. These patrons are sometimes frustrated and even distraught, but when they leave her office, their disposition has changed for the better. In her dealings with our current personnel, their spouses, the retirees and their spouses; I constantly hear how courteous and professional she is, as well as witness her professionalism first hand. Over the course of the year, we have had vacancies in our Payroll Coordinator position and Ms. Roberts has stepped up to the plate to help the HR Manager accomplish the tasks at hand. Additionally, Barbara has made herself available to the new HR Payroll Coordinator Team member and eagerly assists her with any questions."

"Her initiative is contagious and the dedication she brings to everything she does is 100%. Earlier this year, she attended the Georgia Local Government Personnel Association conference and received a score of 100 out of 100 on the Recruitment and Selection Written Exam. In her modesty, she did not make a big deal out of receiving a top score on the test, but only expressed her desire to work toward receiving more training in the employment area because she really enjoyed the conference."

"Often times, we take for granted the characteristics of teamwork and customer service and fail to realize the benefits that we all receive as a result of having a great employee on our team. I am extremely grateful and honored to have Ms. Barbara Roberts as a member of my Human Resources Benefits Team and request that you accept my nomination of Barbara Roberts for the employee of the month. We are destined to continue to improve - thanks to her dedication and superior customer service."

The committee felt that based on Ms. Pelaez’s recommendation and Ms. Roberts' attributes she should be awarded Employee of the Month. We would appreciate you joining us in awarding Barbara Roberts Employee of the Month for the month of July at the August 17, 2004 Commission meeting.

Congratulations You Are Making A Difference In The City Of Augusta!