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Utilities Department
How to Contact
Utilities Department
EMERGENCY CONTACT
Phone: (706) 842-3060
Canal Questions
Phone: (706) 312-4154
Const. & Main South
Phone: (706) 842-3060
Administration Office
360 Bay Street, Suite 180
Augusta, GA 30901
Phone: (706) 312-4154
Fax: (706) 312-4123
Engineering Office
360 Bay Street, Suite 180
Augusta, GA 30901
Phone: (706) 312-4132
Fax: (706) 312-4133
South Office
2760 Peach Orchard Road
Augusta, GA 30906
Phone: (706) 842-3050
Fax: (706) 771-2646
Central Avenue Office
2822 Central Avenue
Augusta, GA 30906
Phone: (706) 842-1925
Fax: (706) 733-7825
Downtown Office
Greene Street
Augusta, GA 30901
Phone: (706) 821-1851
Fax: (706) 821-1859
Related Sites
Augusta
Utilities Department
New Service Customer Frequently Asked Questions
How to apply for new service?
You must come into our office to establish a new account. Our hours of operation are from 8:30 AM- 5:00 PM, Monday through Friday. Applicants must provide picture ID, Social Security Number or Driver’s License. Paper work indicating ownership or lease agreement/notarized letter from the property owner must be provided. We have two branch locations as follows:
2760 Peach Orchard Road 530 Greene Street
Augusta, GA 30906 or Augusta, Georgia 30901
Phone- (706) 842-3050 Phone (706) 821-1851
How much does it cost to open a new account?
The Augusta Utilities Department applies a fee of $25.00 to establish a new account and to transfer to another account. This is a non-refundable charge.
Is there a minimum bill?
Yes, the Augusta Utilities Department charges a fee even if there is no consumption. The monthly fee applies to consumption from 0 to 3,000 gallons please refer to the .
How is the sewer charge calculated?
Your sewer bill is based on your December, January and February water consumption. If there is no prior history then you will be billed for the actual water consumption but no higher than the charge for 7 thousand gallons.
Is there a late fee?
Yes, if payment is not received by the due date then a 10% penalty is applied to your account.
How soon can I get my water turned on?
The Augusta Utilities Department offers same day service, but 2-3 days notice is preferred.
Additional questions or inquiries?
Phone our Customer Service Department at (706) 842-3050 or (706) 821-1851.