Augusta GeorgiaFriday, September 3, 2010
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Absentee Ballots

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1. Are there restrictions on who can assist an elector in completing an absentee ballot application?
2. Do voters have to apply for an absentee ballot for each and every election?
3. How may the absentee ballot application be returned to the Elections Office?
4. Who may assist a voter in voting their absentee ballot?
5. Can a voted absentee ballot be returned to the Elections Office by anyone other than the voter?

Augusta Cares

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1. How can I register to vote?
2. Who do I call about getting a business license?
3. Who issues picture identification or handicap permits?
4. Where can I get a tag for my vehicle?
5. Who do I call about my garbage service?
6. Who do I call for gun permit information?
7. Who do I call for information about a marriage license?
8. Which court do I call about small claims?
9. Where can I find information about property deeds and plats, divorce decrees, covenants, foreclosures, military records, notary certificates, and name changes?
10. Where can I get a copy of a birth certificate or death certificate?
11. Who do I call about spraying for mosquitoes?
12. Where do I apply for a passport?
13. Who handles Section 8 housing?
14. Who do I call about filing a homestead exemption?
15. Who do I call about unemployment?
16. Other Frequently Requested Phone Numbers:

Board of Elections

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1. How do I register to vote and what are the qualifications?
2. I am registered to vote but unsure of where my polling place is located. Where can I find this information?
3. How do I vote an absentee ballot?
4. Are sample ballots available prior to the election?
5. Am I required to show identification when I vote?
6. I've recently moved. Am I still eligible to vote at my old precinct?
7. I recently moved. How do I change my address?
8. How do I get a Precinct Card?
9. What information is needed on the absentee ballot request?
10. Do I have to provide a reason for casting an absentee ballot?
11. Will Advance Voting be available for all elections?
12. What happens if I do not have any identification with me at the polling place?
13. How do I get a free Georgia Voter Identification Card?
14. What time will the polls open and close on Election Day?
15. When is the best time to go to the polls to avoid having to wait in long lines?
16. Are special considerations made for elderly and disabled voters who are physically unable to stand in line at the polls?
17. Is my employer required to grant me time off to vote?
18. Can I take my child to the polls with me?
19. Can I wear a campaign button into the polling place?
20. As a first time voter I'm not sure of how to operate a voting machine. Will there be someone at the polling place to answer any questions I might have?
21. What is the difference between a special election, a primary election, and a general election?
22. I'm curious about the results of previous Georgia elections. Where can I find more information?
23. I’d like to know more about qualifying for office.
24. What is a provisional ballot?
25. How are provisional ballots counted?
26. How will I know if my provisional ballot was accepted or rejected?
27. If I show up at the wrong polling place on Election Day can I vote a provisional ballot there, or do I have to go to my own polling place to vote on Election Day?

City Law Department

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1. 1. How do I file a claim with Augusta-Richmond County, Georgia?
2. 2. How do I file an Open Records Act request with Augusta-Richmond County, Georgia?
3. 3. What are “open meetings” pursuant to Georgia’s Open Meetings Act?
4. 4. Where can I get legal assistance in Richmond County?
5. 5. Where can I get legal assistance if I am indigent?
6. 6. How do I obtain a business license, alcohol permit or occupational tax form in Augusta-Richmond County?
7. How do I obtain a business license, alcohol permit or occupational tax form in Augusta-Richmond County?
8. Do you have legal internship opportunities?

Clerk of Commission

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1. What are the dates and times of the Commission and Committee meetings?
2. How does a citizen place an item on a Commission or Committee agenda?
3. How does a citizen apply to serve on a Commission Board, Authority, or Committee?
4. 4. How does a citizen view a current or past Commission or Committee agenda?
5. 5. How does a citizen locate a current or past document that has been approved by the Commission?
6. 6. How does a citizen locate current or past minutes of Commission or Committee meetings?

Coroner

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1. How to obtain a Coroner’s report, autopsy report and toxicology report?
2. How do I get a death certificate?
3. Who decides if an autopsy is required?
4. What happens to the personal property of the deceased?
5. What happens to the prescription drugs issued to the deceased?

Daniel Field Airport

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1. Where can I buy an airline ticket?
2. How can I get information on flight training?
3. Can I rent a car at Daniel Field?
4. Will there be parking for aircraft during the week of the Masters Golf ?

Disadvantaged Business Enterprise

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1. What are the requirements for registration as a Local Small Business (LSB)?
2. How long does the application process take?
3. What if a question on the application does not apply to me?
4. If I am already certified by the Department of Transportation (DOT) will I automatically be certified with Augusta-Richmond County?
5. Will this registration automatically certify my company for DOT federal projects?
6. How long does my certification last?
7. What are the benefits of registering?
8. Services we offer?
9. What is a locally based company?
10. Does Augusta-Richmond County work with local banks to provide short-term financing for working capital to companies awarded city contracts?
11. Does Augusta-Richmond County hire subcontractors?
12. How can I submit a bid?
13. How can I convince the prime contractor that I am qualified to do the job?

Emergency Management

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1. What if the County has to be evacuated? What will the County do for me?
2. Does Augusta Richmond County have shelters if we have to evacuate or relocate?
3. Are evacuation routes identified with signs?
4. I use a wheelchair and live alone. What should I do to be prepared in case of emergency?
5. What is mitigation?
6. What should I do to be prepared in case of an emergency?

Fire Department, Fire Inspection Bureau

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1. How do I request a fire inspection?
2. Does the Fire Department do residential construction inspections?
3. How do I submit commercial construction plans and how does the plan review process work?
4. What are the construction permit fees?
5. What is the fee for a certificate of occupancy and how long is it good for?
6. What system testing does the Fire Department witness?
7. How many sprinkler plans and alarm plans do I need to submit?

GIS

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1. How can I look up information on a particular property?
2. What size maps can you print for me?
3. How do I get zoning for a particular property?
4. Some of the information you have on my property is wrong, can you correct it?
5. How much do your maps cost?
6. Why will my browser not work with Maps Online?
7. When I click on Show All Sales, View Tax Bills or Print Property Card button – Nothing Happens?
8. My Mac won’t work with Maps Online?
9. Maps Online appears to be down or gives an error message that the website is unavailable?
10. 11. Some of the features on the Maps Online application are not working properly.
11. Why is there “No image available” in the owner table for the Assessor Photos and / or Assessors Sketches?
12. I sold/bought a property and the owner information is incorrect, when will the information be updated?

Jury Department

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1. Why must I serve on jury?
2. May I request to be a juror?
3. How are people chosen to be called for jury duty?
4. Are jurors compensated for service?
5. What about verification of jury service?
6. Is it possible to be summoned for jury service but not sit on a jury?

Land Bank Authority

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1. Can the AGLBA extinguish existing lien(s) on the property that I am interested in transferring title?
2. Can I donate my property to the AGLBA?
3. How is property acquired by the AGLBA?
4. How does the AGLBA dispose of property?

License and Inspection - Business

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1. On the urgent reminders where it states, practitioners of professions, as described in O.C.G.A. 48-13-9 (c) 1-18, have payment options. Does this apply to me?
2. How do I request an inspection online?
3. How do I check the status of an inspection online?
4. How much will my license cost?
5. If I am adding on to my business, do I need a separate license?
6. When do I need to have Health Department approval?
7. How long will it take to get my business license.
8. How much are alcohol fees?

License and Inspection - Permit

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1. When Do I Need A Permit?
2. What Codes Have Been Adopted that Govern Construction, Repairs, And Renovations?
3. What Determines The Cost Of My Permit?
4. What Are The Requirements For New Commercial Construction Permits?
5. How Long Is My Permit Good For?
6. What Are The Requirement For New Residential Construction?
7. If I Hire A Contractor, Who Buys The Permit?
8. What Type Of Inspections Can Be Faxed?
9. What Type Of Permits Requests Can Be Faxed?
10. What Are The Historic Districts Recognized By Augusta Richmond County?
11. What Are The Requirements For The Issuance Of A Certificate Of Occupancy/Letters of Completion?
12. What Are The Qualification For A Home Owners Permit?
13. What Type Of Remodeling Job Should Not Be Done By A Homeowner?
14. Can I Work On My Rental Property?
15. How do I obtain a license to run a business from my home?

Magistrate and Civil Court

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1. What method of payment is accepted by the court?
2. Can employees of this office provide legal advise?
3. How do I obtain forms for filing?

Mayor's Office

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1. How does one get a fishing permit to the Mayor's Fishing Hole?
2. How does the Mayor's Business Incentive Grant (BIG) work?
3. What is the procedure for obtaining a parade or street closing permit?
4. Who do I contact about my trash problems?
5. Frequently Requested Numbers:

Planning and Zoning

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1. Do I need to rezone my property and if so how do I go about it?
2. How do I obtain a home based business license?
3. How do I obtain a manufactured home permit
4. How do I open a Family Personal Care Home in Augusta?
5. How do I open a Family Day Care Home in Augusta?
6. How do I get a plat approved?
7. Do I need any permits or approvals to install a fence?

Procurement

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1. How do I become a vendor with Augusta, GA?
2. To whom do we submit our bids and proposals? Also, who should we direct our questions to about bids?
3. Where do I go to check if a bid has been advertised?
4. May I view the actual plans and specifications for bids from Augusta, GA?
5. How may I obtain the bid tabulation sheet after a bid has been opened?

RCCI

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1. What are the directions to Richmond County Correctional Institution?
2. What are the Visitation procedures?
3. How can I find out when an inmate will be released?
4. What are the transfer procedures?
5. Do inmates have access to telephones?
6. Can I send packages and money to inmates?
7. What services and programs are offered to inmates?

Recreation Department

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1. Where can I find information about registration?
2. What is the Recreation Department's refund policy?
3. What information is there about sufficient enrollment?
4. What is the Recreation Department's check policy?
5. What is the minimum age of a child when visiting Recreation and Park facilities?

Superior Court

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1. When / How can I determine when my case is to be heard?
2. My ex (husband or wife) is not following the final order the judge issued in my case. What can I do?
3. Can I speak to a judge about my case?

Traffic Engineering

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1. Who do I call if I see a stop sign down?
2. Who do I call if all the traffic signals are out in an intersection (power outage)?
3. Who do I call to report a traffic signal bulb out?
4. Who do I call if I would like to report a sight obstruction safety hazard such as vegetation, signs or fences?
5. Who do I call to inquire about getting a traffic signal, traffic sign, or pavement markings installed?
6. Who do I call to organize an event such as a block party, parade or anything that would affect traffic by closing a lane, street or cul-de-sac?

Traffic Engineering - Roadway Lighting

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1. My streetlight is out., what should I do?
2. I do not have any streetlights. What should I do?
3. How is my streetlight bill calculated?

Utilities

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1. What number do I call if I have a water or sanitary sewer emergency?
2. Who do I call about dirty water?
3. Who do I call about purchasing a water or sewer tap?
4. How to apply for new service?
5. How much does it cost to open a new account?
6. Is there a minimum bill?
7. How is the sewer charge calculated?
8. Is there a late fee?
9. How soon can I get my water turned on?
10. Additional questions or inquiries?

530 Greene Street, Augusta, Ga 30901 | Ph: (706) 821-2300 | Fx: (706) 826-4790