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After receiving the claim, the Risk Management Department will conduct an impartial investigation to determine if the county is liable. If it is determined that there is liability on behalf of the county, the investigator will begin settlement negotiations to resolve the claim. If a settlement is reached it must be approved by the Augusta-Richmond County Commission prior to the release of a settlement check.
If it is determined that the county is not liable or the parties cannot agree on the amount of damages, the injured party may chose to file suit with the court having jurisdiction of the claim. [Additional Info...]